What happens when a report is submitted? - Report + Support

Emergency: Call 999.

Report + Support Closure:Closed 3 April 2026 – 7 April 2026 for the University Easter bank holiday. Messages and referrals will not be monitored during this time.

Need Support?

Students: Tips for wellbeing and support, TalkCampus app, free resources like The Mix, SilverCloud, YourSpace.
Staff: Employee Assistance Programme, winter safety advice on the intranet.
Everyone:
Urgent mental health help: Call 111, Option 2 (Cardiff & Vale).
Samaritans, CALL (24/7), or text 85258 to Shout
Additional external support available here. Find support here if you’ve experienced sexual assault.

Student

Once a student referral is submitted, it is directed to the Student Support Intervention Team. All referrals are responded to within 48 hours.

Student referral process (594.3kB)

Staff

Once a staff referral is submitted, it is directed to the Staff Report + Support team who reviews and triages to the appropriate Local HR.

Staff Referral Process (136.6kB)

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There are two ways you can tell us what happened

Tell us with details or Tell us anonymously